Beja: Local Health Unit ignores answer the complaint in the Yellow Book.
Response to user who filed claims in the Yellow Book of the Local Unit of Health of Alentejo “stored in the drawer” There 6 months. Board of Directors is “clean sweep” da lei.
The Board of Directors (CA) the Local Health Unit of Baixo Alentejo (ULSBA) board made shallow law, and six months after being drawn a complaint from two pages in the Yellow Book, of the institution's unit has not given any explanation to the complainant.
When Lidador News (LN), administration of ULSBA, chaired by Conceição Margalha, said about it "did not weave any comment".
O caso remonta a 13 August 2019, when Ana Rita, then with 37 year old, pregnant 40 weeks, He appealed to the ER (HIS) the Beja Hospital and lack of medical specialty of Obstetrics, was refused registration and observation by a doctor that service.
In view of the doctor's refusal, the mother was transported by her husband, professional firefighters of Beja, in the couple's car, to the Hospital of the Holy Spirit, Evora, without any assistance.
The woman was admitted to the Hospital of Évora 21,42 hour and an hour later gave birth to third child, a girl, named after Joan, weighing 3,400 pounds.
The lack of doctors of obstetrics specialty, in Beja Hospital was in force since the 06,00 hours that day, until 08,00 am the next day, what happened the fifth time since the beginning of the year 2019.
In online page ULSBA, CA had issued a statement which stated that he was assured "the on-call specialty, as well as the emerging service by a surgical medical team ". After having LN divulge the situation involving Ana Rita, the statement was deleted.
This was rather strange, bearing in mind that during that, three pregnant were admitted to the Beja Hospital SU were entered, observed and then transported to Évora, in ambulances firemen.
revolted, Sunday rod, husband of the woman in labor, in the guaranteed time LN, I would write in the Complaints Book a protest against the treatment of women in Beja Hospital, what we came to do the next day (14 August 2019).
"I have been several times to the administrative services of ULSBA and the answer has always been the same: it is delivered to the CA ", says rebel Domingos, who adds that "do not want to criticize or mistreat anyone. I just want to have the manliness to apologize ", ends. Tired of waiting for a response to the complaint, says the joke: "When it has come to Joana you should know how to read and it will be the first to know the answer about his birth", concluded.
In the first contact with LN body chaired by Conceição Margalha, in which it ruled out any comments, further explained that "all exposures / received complaints are properly handled by the entities involved, ULSBA respecting the proper course of proceedings ", which led to be sent a new request for clarification about what they meant by that answer, but, it was ignored.
another case
On 9 June 2019, a woman gave birth to a girl, an ambulance the fire Aljustrel, I had to stop a village gas station, also for lack of obstetrician in Beja Hospital.
What does the law of the "Yellow Book"
According to the Article 38, Score 5, to point) of Decree-Law 74/ 2017: It is for each service required, meet the complainant accompanied by justification, and the measures taken or to be taken, if appropriate, no later than 15 days.
Teixeira Correia
(journalist)
